If you need to change or alter your current scheduled training, login to our App or email us before the Cancellation Period to cancel or change your training.
We require 12 hours notice for cancellation of any scheduled/booked class. That is, if your class is booked for 7am on Tuesday, Cancellation will be required no later than 7pm on Monday. A late cancellation fee of $15 is due if the cancellation is completed within the 12 hours before the class. In the event that you have not provided a cancellation notice before the class begins, no refund will be provided for a booked class. We have a cancellation policy to allow us to provide an opportunity for other people to be able to make an appropriate booking with reasonable notice and in the event of a cancellation, provide adequate time for another person to consider taking that place.

Gold and Silver Members are provided 2 Free Late Cancels/Non Attendance per calendar month. Thereafter, each Late Cancel/Non Attendance will attract a fee of $15 for each event. More information can be found in our Members T’s and C’s.